Based on the industry recommended procedures and standards, we process refunds in certain cases. Our assessments are fair in terms of judgment, which is mutually assessed by our team and the client to reach a justified conclusion or agreement.
However, since there may be several instances due to which the client might raise a concern and request refund, we evaluate and assess the situation in-house to consider every factor. Below we have explained the circumstances during which you can claim a refund.
All newly purchased web design services are covered by a 30 day money back guarantee. Should you become dissatisfied with our services at any point within the first 30 days of your website going live, we will refund your money less a 10% processing fee unless otherwise specified at, or prior to, the time of purchase. Notification of your intent to cancel your web hosting account must be given prior to the 31st day of your contract.
At no point will zypedigital.com automatically renew a domain name on behalf of a customer. Customers will receive notification of a domain name's pending expiration prior to the expiration date. It is the customer's responsibility to respond to the notification and inform us if you want your domain name renewed. No refunds will be granted for domain name renewals under any circumstances.
Domain Name purchases are subject to refunds under one condition only. If the domain name requested is currently registered by another individual, you will be given the choice of receiving a refund in full for the purchased domain name or a credit to put towards either the purchase of another domain name or some other qwillan.com service.
Refunds for web hosting account renewals will be granted to customers requesting a cancellation of their service no later than 10 days after the renewal date. No exceptions will be made to this policy.
All newly purchased web hosting accounts are covered by a 30 day money back guarantee. Should you become dissatisfied with our services at any point within the first 30 days of holding an active account, we will refund your money in full unless otherwise specified at, or prior to, the time of purchase. Notification of your intent to cancel your web hosting account must be given prior to the 31st day of your contract.
ZYPE digital is not responsible in any manner for the instances reported by third-party, people, or business not employed or directly related or managed by us. Any product or service which is not directly provided by ZYPE digital will not be covered under this policy.
You may be eligible for a refund if one or more of the following conditions are true.
The transaction may take up to 7 days to 1 month or more depending upon the situation and condition of refund.
ZYPE digital can at any time, without notice, with its sole discretion amend this policy. You are expected to check the policy from time to time for updates. For more information on our refund policy, contact us at email@example.com